Super Web HuntSoftware download collection

Web Tracks is web based PC Inventory and Help Desk software that is installed in your local environment. The program gives your IT staff the tools required to do automated hardware and software audits and the capability to track IT equipment from purchase through disposal. Web Tracks includes a comprehensive Help Desk module with integrated e-mail. End-Users and Technicians logon to this application to manage support requests.

Web Tracks includes a comprehensive Help Desk system. This allows you to assign tasks and help desk tickets to your technicians. Many different reports can be generated from this information including how many hours you’re working for different departments, what types of problems you spend most of your time working with, weekly work reports, etc. You can set different priority levels for tickets, and assign them to the appropriate technician. Since the help desk is integrated with the Inventory, you will know the user and equipment you’re dealing with before you approach the problem. By using the help desk, you will also build a proprietary knowledge base tailored to your unique environment. Hep Desk requests may also be linked to computers, peripherals and/or software products. This allows you to maintain a problem history for your assets.

Integrated E-Mail assures you that you are notified when a new help desk ticket arrives or when an existing help desk ticket is modified. There is an Email-To-Ticket Converter which allows tickets to be created when an E-Mail is sent to a pre configured address.

When you run the computer audit the program automatically creates or updates computer records in your database.

Web Tracks also provides an easy way to track software assets such as CD’s, downloaded programs, Open License Agreements etc.

Whether you are looking for a helpdesk solution to support your own company users, or are a support organisation looking after multiple companies with many sites, NeuQs Free Helpdesk will ensure you deliver professional levels or service through timely management and high levels of feedback.

Developed in Microsoft Silverlight, to give you a truly engaging user experience and based on .Net technologies and using scalable SQL Server, it’s a robust and intuitive helpdesk that will improve your levels of service simply by working with it.

It features rapid helpdesk ticket creation through intuitive forms, acceptance of new calls via email or user web form self-service. Updating calls to give a full audit trail and automatic emailing means that you know where you are with every event.

NeuQs Free Helpdesk client is fully web-based meaning deployment to your colleagues and clients is rapid. This FREE version of NeuQs Free Helpdesk is fully operational with no time limited functionality so you can use it with confidence to support your organisation or customers in the future.

Core featureS:

No Ads, No upsell, No support fees and you don’t have to register

The latest technologies – Silverlight and .Net Framework

Event scheduling – meet your deadlines and manage your resources

Email integration for seamless updates and notifications

Message templates for customisable email output

Rapid entry of service requests via email, customer portal or quick form

Prioritisation and escalation management by due date and user

Full accountability and tracking – never lose sight of an issue

Intuitive User Interface – for easy use by your team and users for rapid take up.

ThinVNC Remote Access Server grants full-external HTML5 Remote Desktop Access to any PC within the corporate LAN/WAN, administering and redirecting ThinVNC’s HTTPS/WebSockets traffic. With the ability to define users and PCs, ThinVNC Remote Access Server is the perfect tool for secure telecommuting, remote support and administration.

ThinVNC Remote Access Server provides an easy-to-use web interface targeted to both administrators and end-users. Using ThinVNC Remote Access Server, administrators can manage users and assign the PCs they can gain access to.

End-users simply see a list with their assigned PCs, making them possible the remote desktop access with a simple click. Furthermore, when the remote PC is off, end-users can remotely turn the PC on using the Wake-On-LAN (WOL) feature, making unnecessary to leave all the PCs permanently on.

ThinVNC Remote Access Server requires a copy of ThinVNC running on each remote PC. To ease the installation task, ThinVNC Remote Access Server provides a Remote Install tool, enabling on-demand and remote ThinVNC installation.

ThinVNC Remote Access Server Highlights:

ThinVNC Remote Access Server Highlights:
- Secure (SSL), Firewall-friendly Remote Desktop Access Point
- Web User Interface
- Users/PCs Administration
- Windows Logon Support
- Remote Install Tool
- Wake-On-Lan (WOL)

Visit our site: www . thinvnc . com

About the company:
We are a leading company in the design of solutions for accessing company information and system integration. Founded in 2002 by experts with more than 20 years of experience, and has prestigious clients in a wide range of business sectors.